Privacy Policy

Effective Date: 01/01/2026
App Name: Divina Voluntad
Developer: Fundación Hijos de la Luz, Inc.
Contact: info@hijosdelaluzdeladivinavoluntad.com

Divina Voluntad App respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application.

By using the app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We designed Divina Voluntad App to collect as little personal information as possible.

Depending on how you use the app, we may collect the following limited information:

Information You Provide Voluntarily

We may collect information you choose to provide, such as:

Your name or email address, if you contact us for support.
Feedback, messages, or support requests you send to us.
Optional account information, if the app includes account features.

We do not require you to provide personal information unless it is necessary for a specific feature or support request.

App Usage and Diagnostic Information

We may receive limited technical information to help us improve app performance, fix bugs, and maintain security. This may include:

Device type and operating system version.
App version.
Crash reports.
Basic usage diagnostics.
Error logs.

This information is used only to maintain and improve the app.

Information Stored on Your Device

The app may store certain preferences or content locally on your device, such as app settings, reading progress, favorites, downloaded content, or similar app-related data.

This local information remains on your device unless the app clearly provides a feature to sync, back up, or share it.

2. Information We Do Not Collect

Unless clearly stated in the app, we do not collect:

Precise location data.
Contacts.
Photos or videos.
Audio recordings.
Health information.
Financial information.
Government identification numbers.
Sensitive personal information.
Data for third-party advertising.
Data for tracking you across apps or websites.

We do not sell your personal information.

3. How We Use Information

We may use the limited information described above to:

Provide and operate the app.
Respond to support requests.
Improve app functionality and performance.
Fix bugs and troubleshoot issues.
Maintain app security.
Understand general app usage in a privacy-conscious way.
Comply with legal obligations.

We do not use your information for targeted advertising.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information only in the following circumstances:

Service Providers

We may use trusted third-party services to help operate the app, such as analytics, crash reporting, hosting, cloud storage, or email support. These providers may process limited information only as needed to provide their services.

Legal Requirements

We may disclose information if required to do so by law, court order, legal process, or governmental request.

Protection and Security

We may disclose information if necessary to protect the rights, safety, or security of users, the app, or others.

5. Third-Party Services

The app may use third-party services, such as analytics, crash reporting, cloud hosting, payment processing, or platform services provided by Apple or Google.

These third-party services may collect information according to their own privacy policies. We encourage you to review their privacy practices.

Examples may include:

Apple App Store services.
Google Play services.
Crash reporting tools.
Analytics tools.
Cloud or hosting providers.

6. In-App Purchases and Payments

If the app offers paid features, subscriptions, or in-app purchases, payments are processed by the applicable app store or payment provider.

We do not receive or store your full payment card information. Payment information is handled by the payment provider according to its own privacy policy.

7. Notifications

The app may request permission to send push notifications.

You can enable or disable notifications at any time through your device settings.

We do not use notifications to collect personal information.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Support emails or messages may be retained as needed to respond to your request and maintain business records.

Local app data stored on your device may remain until you delete the app or clear the app’s data.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect your information in a responsible manner.

10. Children’s Privacy

Divina Voluntad App is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will delete it as soon as reasonably possible.

Parents or guardians who believe their child has provided personal information may contact us at email below.

11. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, such as the right to:

Access the information we have about you.
Request correction or deletion.
Withdraw consent where applicable.
Object to or restrict certain processing.
Request a copy of your information.

To make a privacy request, contact us at:

We may need to verify your request before responding.

12. California Privacy Rights

If you are a California resident, you may have rights under California privacy laws, including the right to know, delete, correct, and limit certain uses of personal information.

We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.

To exercise your rights, contact us at email below.

13. International Users

If you use the app outside the United States, your information may be processed in the United States or other countries where our service providers operate.

By using the app, you understand that your information may be transferred and processed outside your country of residence.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update it, we will revise the “Effective Date” at the top of this page. Continued use of the app after changes means you accept the updated Privacy Policy.

15. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Fundación Hijos de la Luz, Inc.
Email: info@hijosdelaluzdeladivinavoluntad.com
Website:https://www.hijosdelaluzdeladivinavoluntad.com/